The retail industry provides a unique set of challenges for training. Firstly, retail employees need adequate training on customer service and sales. Secondly, the industry is influenced by changing trends, and aggressive marketing is required to stay ahead of competitors. Retailers need to be quick on their feet with the times and they need to be quick to communicate this across the board.
While one’s expertise can only be refined and applied by practical experience in this industry, eLearning can make the knowledge portion more accessible and engaging.
Instructional design is not just limited to arranging the content; it also includes making it appealing with graphics, sounds, and animations. It is not just about making it look pretty just for the sake of appearances.
As you ramp up your manpower, you must also have a centralized and consistent training system across the whole organization as an effective human resources strategy. Use the LMS as the single access point to trainings to help you streamline these processes.
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