Customer Service Improvement

Does your Support Team know how to delight customers?

Does its members know how to establish loyalty from clients and create a pool of patrons?

Are you looking for a proven partner to deliver immersive scenarios that enable your team to practice consumer engagement in a safe environment and build their sales and product knowledge skills?

We understand the importance for any business to be alert to changing customer needs and to be as proactive as possible in anticipating them. We have created e-learning courses with interactive learning scenarios that enable your employees to be competent in effectively fulfilling your customer’s needs.

Through our expertise, we have created e-learning solutions that not only deliver information, but also ultimately drive to improve the level of your organization’s customer satisfaction.

Product Knowledge

Do you want to create visual content to enable your sales team to confidently position your company, products and services as superior compared to other options?

Are you launching a new portal or about to release new product updates and wish to quickly inform the company or organization about its features?

Do you plan to invest in Product Trainings to increase the overall image of the organization and raise the professionalism of your technical team up a notch?

We have created various Product Knowledge e-learning courses that allow learners to familiarize themselves with certain software, products, or services. Organizations oftentimes have large amounts of information regarding their products or services that they need to convey in the shortest amount of time. We use our extensive experience in designing effective learning solutions to make information delivered in such volumes more meaningful and engaging. Interactivity is designed into the courses in order to aid in information retention and as a means to assess a learner’s level of knowledge, through quizzes and examinations.

Through our solutions, we aim to provide your company or organization the means to improve employee performance and engagement, which can only serve to positively impact your business’s bottom line.

Safety Compliance

Are you planning to carry out Safety Orientation and Compliance Procedure Trainings to inform employees on the company’s safety and compliance responsibilities, as well as their own accountabilities?

Are you implementing or revising processes, procedures and policies, and require mandatory trainings to effectively disseminate these updates?

Do you need to minimize unscheduled leaves due to work-related accidents and stress to look after your profitability?

We have created self-paced and interactive online Safety and Compliance courses. The courses are stand-alone with audio voice-over narration to help explain pertinent learning concepts. Oftentimes, instructors also blend the e-learning courses into the organization’s training program and use them as teaching material. Interactive activities are incorporated throughout the topics to keep the learners engaged. Knowledge-check questionnaires and final assessments are provided to measure learning. We have created various training topics across different industries for safety and compliance. All of these e-learning courses were made to ensure that employees have the knowledge and skills to work safely in their workplaces, and protect themselves from injury.

Onboarding

Do you want to create a great first impression with new hires?

Are you looking for a quick and easy explainer program that covers everything your new hires need to know?

Ensure you provide an effective and exciting on-boarding experience with an e-Learning module or an interactive video.